Mount Rinjani Trekking and Tour Guide Information

Ik reisde alleen en had een groepstour geboekt. Syam zorgde ervoor dat het contact goed verliep en dat ik goed werd opgevangen. Tijdens de Tour kom je niets tekort. Je krijgt super veel te eten en te drinken. Op dag twee naar de summit ging naast de gids een drager mee om ons re begeleiden. Zo kon iedereen op zijn eigen tempo lopen. Raad syam zeker aan! Britt D – Geraldton

We just arrived back from the mountain after a 3D/2N trekking to the Summit and Lakes of Mount Rinjani. We can highly recommend this trekking company as we were satisfied with the service they offered us.

COMPANY :

Syam Trekker is owned by a former guide (Syam) with many years of experience in trekking Rinjani. The first contact and exchange until we confirmed the trekking was very professional, honest and comfortable.

PACKAGE :

We chose the Private Package “Mount Rinjani Trek 3 days 2 nights Summit and Segara Anak Lake” start from Sembalun to the crater rim, summit Rinjani, Lake and down to Senaru. It was the perfect choice although the second day is quite intense and therefore people like to add an extra day. You can do the same tour in a group with a maximum of 6 people only. There are also other packages offered. All of them are described in detail on the website syamtrekker.com. We also liked very much that the pick-up from any location in Lombok as well as the transportation after the trek to the destination of choice in Lombok (also Gilis) was included. Furthermore, accommodation in a hotel and dinner the night before the trekking is also part of this package. TOP!!!

GUIDE :

Yar, an experienced guide took good care of us at all times. We felt safe and comfortable with him. His English was good and we liked his sense of humor. As he has been working over 6 years on the mountain, he was very knowledgeable and provided excellent service. We also had two porters, Dan and Rijar, with us who were carrying the equipment, food, water & setting up the tents before we arrived to the camp site. They were friendly and did an incredible job carrying all the needs for us.

FOODS & EQUIPMENT :

All the meals were delicious and varied and we got more than enough. Vegetarian option is provided if needed. We especially loved the fried bananas with cheese as a snack. Soft drinks and a choice of tea, lemon tea, coffee is offered. 3 liters of mineral water per person and day is also included.

The tent was high quality as well as the sleeping bags and our mats were 5cm thick. Trekking poles are provided and we can really recommend to take them, especially to get to the summit and to protect your knees walking/climbing down again.

THE TREKKING :

We think it is a good choice to start the Mount Rinjani trekking in Sembalun to reach the summit the second day. The landscape is beautiful and varied. However, the last part to reach the summit is quite challenging as there is plenty of lava stones and earth. There is lots of dust in the air; so you better have something with you to protect yourself. However, the hard work pays off when you reach the summit. The view is amazing! We had the impression Syam Trekker didn’t leave anything behind as many other companies do and hope this will change in the future.

Overall, we were extremely happy having chosen Syam Trekker. Thank you very much for everything and keep smiling! Jaka

Hemos hecho el trekking de 3N/2N con Syam Trekker y ha sido una experiencia increíble. Esta compañía te cuida muchísimo, nos ayudaron en los momentos difíciles, la comida estaba espectacular de rica, y muy abundante, los colchones para dormir comodísimos y el staff maravilloso. Sin duda la mejor elección para hacer el trekking del Rinjani. Si repito, que no sé porque es muuuuy duro, lo haría con ellos. Irene, Madrid, Spain

We booked a 4D3N Rinjani Trek Tour with Syam Trekker from 15-20 June 2016. Despite arriving late at night (at about 10pm), Syam stayed up and gave us a prep talk for the trekking tour. He showed us a map of the area and provided explanation to us on what we should expect at various points of the hike. Thereafter, he provided us with a sumptuous dinner, which was really comforting given that we spent the whole day travelling to Senaru from Singapore. We spent the first night in a luxurious guesthouse at Senaru village (included in tour package).

The Trekking Trip

In the morning, Syam met us up again to see us off to Sembalun, where we began our trek. To be very honest, I underestimated the level of difficulty in climbing this peak. Please be mentally prepared when attempting to ascend Rinjani. Nonetheless, the excellent service provided by Syam’s team, including guide Sapar and porters, made the climb a lot more bearable. Every meal was delicious and well-presented.

The make-up of the meal was also very thoughtful. For example, carbo-load meal before a treacherous ascend or hot-soupy meal before a cold night at the summit. Furthermore, we were provided with top-grade tent, mattress, pillow, sleeping bag, picnic mat and field chair that were always ready for us at our campsites and rest points (where applicable) as our thoughtful porters will advance ahead to prepare them.

Services

I was utterly touched by the service. Despite being exhausted as well from the trek, Sapar and the porters had never cut back on their service. When signing up for the tour, I never expected to be serviced to such standard. Needless to say, despite the treacherous trek, the view at the summit, by the lake and at the crater rim was fantastic, spectacular and magnificent. Even those three words can barely describe our experience up in the mountain.

We decided to cut short our trip as we found that we could finish the trek in 3 days. Sapar helped us contacted Syam, who helped us book an additional night of accommodation at Senaru, where our Mt Rinjani trek ended. Syam met us up again that night and gave us advice on what we could do on our last day, since we cut-short our trek. We chose to go to the waterfalls and Syam got Sapar to bring us to on our last day. Also, Syam learn that we wanted a massage and helped us arrange for it.

Recommended

Of course, the cost for the additional night of accommodation and massage were borne by us. Syam explained that waterfalls was included in the 4D3N tour, hence, we did not have to pay for that. Furthermore, our flight was at 6.45am and we had to leave Senaru at 3am. This was also arranged by Syam who woke up even at 3am despite us telling him that it was not necessary. But Syam, being the service-oriented Syam we know, insisted on coming to see us off, which in his own words, was when his “responsibility comes to an end”.

From the point we touched down till the point we departed Lombok airport, we thoroughly enjoyed and appreciated Syam’s all-rounded service. Thank you Syam, Sapar and team. I will definitely recommend Syam Trekker to anyone and everyone. Kudos. Lucas H, Singapore